This self-paced, text-based course is built for global Virtual Assistants supporting U.S. immigration law firms. 10 Core Modules + 2 Bonus Modules Bonus Module 1: Phone Call Mastery (deep dive) Bonus Module 2: Practical USCIS & Admin Mastery (40 lessons covering fees, mailing, signatures, lockboxes, etc.)—covering immigration basics, intake workflows, legal CRM tools, and client communication. You’ll gain job-ready skills through clear lessons, real scripts, and practical checklists. After completing the course, you’ll take 200 simulated intake calls with our AI voice bot, helping you master real-world conversations. To ensure you're fully prepared, you'll also spend one week shadowing a live Intake Coordinator working at a different U.S. immigration law firm. This combination of structured training, call practice, and live observation gives you a complete, hands-on experience to become a confident and capable Virtual Intake Coordinator, ready to work with U.S.-based law firms.