AI Bots: Mandatory Productivity Compliance at Staffingly, Inc

This is not a soft skills course. This is a survival manual. At Staffingly, Inc your job depends on your daily use of AI tools — specifically, ChatGPT (or similar) and our client-specific AI Bots. This course is a mandatory part of onboarding and outlines exactly how, when, and why you must use these tools every single day. You’ll learn what counts as valid AI usage, what doesn't, how usage is tracked, and what happens if you ignore the policy. Failure to meet daily usage expectations can — and will — lead to disciplinary action or termination. On the flip side, top users often earn surprise bonuses, client praise, and promotion eligibility. If you want to grow, keep your role, and stand out — use AI like it's your personal assistant, trainer, and safety net. Complete this course before you touch a single client task. No exceptions. No shortcuts.

Course•By Staffingly Inc

FACEBOOK 50 PA

Course•By Staffingly Inc

Healthcare Prior Authorization

This course covers the essential steps of the prior authorization (PA) process in healthcare, including how to manage insurance requirements and navigate approvals, denials, and peer-to-peer reviews. It explains the different types of insurance plans (HMO, PPO, Medicare, Medicaid, etc.) and how pre-authorization works for each. Participants will also learn how to request authorizations through online portals, phone calls, and emails, as well as handle retro-authorization and denials. By the end, learners will be able to streamline the PA process, ensuring better compliance and efficiency in patient care.

Course•By Staffingly Inc

SLY Revenue Cycle Management

The Revenue Cycle Management (RCM) course at Staffingly provides comprehensive training on the end-to-end healthcare billing process, from patient registration and insurance verification to claims submission, payment posting, and denial management. Designed for healthcare professionals and outsourcing teams, this course equips learners with the skills to improve accuracy, reduce claim denials, and optimize cash flow while ensuring compliance with industry regulations.

Course•By Srinath

SRX Customer Service Specialist

The SpecialtyRx Customer Service Specialist (CSS) Training Course is designed to equip agents with the skills, tools, and knowledge needed to excel in supporting long-term care (LTC) facilities. This course covers SpecialtyRx’s mission, services, and technology stack (FrameworkLTC, ECM, Mediprocity) while teaching effective communication, call handling, documentation, compliance, and escalation protocols. Through real-world scenarios, system workflows, and facility-focused training, CSS agents learn to manage high-volume inquiries, resolve medication issues, and deliver “white-glove” support that eases facility staff burdens and ensures patient safety in LTC pharmacy operations.

Course•By Staffingly Inc

Staffingly HR Compliance & Employment Policy Training (India)

This mandatory onboarding course ensures new hires understand and comply with Staffingly Outsourcing Services Pvt. Ltd.'s employment terms and HR policies. Based on your signed Employment Agreement, this course covers work hours, shift expectations, remote setup, data security, legal compliance, and professional conduct. You’ll also learn about non-compete clauses, resignation protocols, and client communication rules. Completion of this course is required before deployment and confirms your commitment to integrity, performance, and policy adherence. No module may be skipped or altered without written approval from the SVP or CEO.

Course•By Staffingly Inc

VIRTUAL IMMIGRATION INTAKE SPECIALIST - U.S. Immigration Law Firms

This self-paced, text-based course is built for global Virtual Assistants supporting U.S. immigration law firms. 10 Core Modules + 2 Bonus Modules Bonus Module 1: Phone Call Mastery (deep dive) Bonus Module 2: Practical USCIS & Admin Mastery (40 lessons covering fees, mailing, signatures, lockboxes, etc.)—covering immigration basics, intake workflows, legal CRM tools, and client communication. You’ll gain job-ready skills through clear lessons, real scripts, and practical checklists. After completing the course, you’ll take 200 simulated intake calls with our AI voice bot, helping you master real-world conversations. To ensure you're fully prepared, you'll also spend one week shadowing a live Intake Coordinator working at a different U.S. immigration law firm. This combination of structured training, call practice, and live observation gives you a complete, hands-on experience to become a confident and capable Virtual Intake Coordinator, ready to work with U.S.-based law firms.

Course•By Staffingly Inc

Virtual Medical Assistant : Mastering Remote Healthcare Support

Become a confident, job-ready Virtual Medical Specialist with real-world skills in prior authorizations, insurance verification, telemedicine coordination, and more—built on best practices from Staffingly, Inc. This course prepares you for a remote healthcare support career as a Virtual Medical Assistant, Receptionist, or Insurance Specialist. Developed by Staffingly, Inc., a leader in healthcare outsourcing, you’ll learn U.S. healthcare workflows, prior authorizations, insurance checks, coding basics, HIPAA, telemedicine support, and patient communications. Ideal for healthcare newcomers, BPO professionals, or those transitioning to virtual roles. Gain job-ready tools, scripts, and templates used by top virtual staff—plus resume help and a certificate to show your skills.

Course•By Staffingly Inc

Women’s Wellness MD Course

A specialized training course for virtual staff supporting Dr. Chetanna Okasi’s OB/GYN clinic. Covers patient intake, scheduling, insurance verification, EMR workflows, and personalized women’s health communication for a high-touch, tech-savvy practice.

Course•By Srinath